Shipping Policy

Terms & Conditions:

    Free Delivery applies to orders made online at www.jchomewares.com where the total order value is equal to or greater than $500.

    Standard shipping for order values less than $500 is $25.

    Not all suburbs and postcodes are eligible for the free delivery offer. View the "Free Delivery Postcode Exclusions" section below for more details.

    Certain products are not able to be delivered to postcodes 0800-0899 and 7000-7999

    Normal Shipping & Delivery Time:

      Delivery will take approximately 5 to 7 business days to Melbourne, Sydney and Brisbane metro areas; 10 to 14 business days to all other states and up to 30 business days to rural areas. 

      Generally, after the order has been processed, it will take between 5 to 14 business days for the products to arrive at your doorstep, depending on the shipping location.

      Processing Time: 

      Please allow up to 5 business days for orders to be processed.

      Public Holidays & Weekends:

      Shipping days do not include public holidays and weekends. 

      PO Box Addresses: 

      Unfortunately, we are unable to deliver your order to a PO Box or Parcel Locker / Parcel Collect address. Please supply us with an alternate street address instead.

      Free Delivery Postcode Exclusions:

      Due to the limited access of our carriers, there are certain postcodes that we are unable to offer free delivery to. Please refer to the list below for more details:

      NSW 

      2265, 2311-2312, 2321, 2323, 2326-2334, 2336-2347, 2350-2361, 2365, 2369-2372, 2379-2382, 2386-2390, 2395-2431, 2439-2441, 2443-2449, 2453, 2460-2484, 2489, 2535-2551, 2575-2581, 2583-2594, 2621-2623, 2625-2633, 2642-2647, 2649, 2651-2678, 2700-2703, 2706-2707, 2710-2714, 2716, 2720-2730, 2787-2799, 2803-2810, 2817-2849, 2852, 2864-2879

      QLD

      4309-4314, 4340-4342, 4352-4365, 4370-4374,4377-4378, 4382-4390, 4401-4428, 4580-4581, 4600-4601, 4605-4615, 4620-4630, 4650-4650, 4659-4662, 4670-4680, 4454-4455, 4461-4498, 4694-4699, 4702-4702, 4704-4739, 4741-4746, 4753-4757, 4798-4802, 4804-4805, 4803-4803, 4806-4809, 4813-4813, 4816-4816, 4819-4830, 4849-4865, 4871-4877, 4880-4895

      SA

      2880, 5202-5204, 5210-5214, 5220-5223, 5231-5244, 5250-5280, 5290-5311, 5320-5322, 5330-5333, 5340-5346, 5350-5351, 5353-5354, 5356-5357, 5360, 5371-5374, 5381, 5400-5401, 5410-5422, 5431-5434, 5440, 5451-5455, 5460-5464, 5470-5473, 5480-5485, 5490-5495, 5501-5502, 5510, 5520-5523, 5540, 5550-5560, 5570-5583, 5600-5611, 5630-5633, 5640-5642, 5650-5655, 5660-5661, 5670-5671, 5680, 5690, 5700-5701, 5710-5725, 5730-5734

      WA

      6215-6244, 6251-6262, 6271-6284, 6286-6290, 6302-6375, 6383-6386, 6390-6452, 6460-6490, 6502-6537, 6556-6575, 6603-6616, 6620-6646, 6701-6733, 6740-6743, 6751-6765, 6770

      TAS

      7000-7799

      NT

      0800-0999

       

      Delivery Fees Approximation:

      If your postcode is included in the table above, please contact us at support@jchomewares.com to obtain the exact shipping fees to your postcode. Otherwise, an invoice with the shipping fee will be sent to your mailbox after the order has been placed. We will then proceed with the shipping of the order once we confirm that you have finalized payment. 

      Important Notes:

      The delivery speed may vary based on delivery location and order size.

      In the event of a delay or holidays, please allow up to 30 business days for all deliveries.